About Me

Experienced Software Developer and IT Engineer with over 10+ years of hands-on experience in web development and IT support. Skilled in building dynamic websites and web applications using modern technologies. Strong analytical and problem-solving abilities, with a proven track record in managing IT projects, resolving technical issues, and supporting engineering teams with tailored digital solutions.

Contact Details

Elisha Labang
Hilltop Garden, 98000 Miri,
Sarawak, MALAYSIA
(+60) 168543860
[email protected]

Download Resume

Work

Web Support Specialist

MediaPlus Digital Pte Ltd (Digital Agency) • Feb 2023 – Present

  • Manage and resolve incoming website support requests via ticketing system.
  • Respond to client inquiries through calls, emails, and online chats for troubleshooting, updates, and server or hosting-related issues.
  • Perform website and plugin updates, email setup and troubleshooting, and general website maintenance.
  • Diagnose and resolve issues in dynamic and evolving environments.
  • Set up development environments and handle website launches.
  • Provide technical assistance and training support to internal teams.

Software Developer & IT Manager

Labang Enterprise (Hotel / Hospitality | IT Solutions) • May 2020 – Jan 2023

  • Lead the IT Department and oversee the company’s digital transformation initiatives.
  • Develop and maintain in-house software applications, including configuration, troubleshooting, and upgrades.
  • Revamped the company’s digital presence through social media and digital marketing strategies.
  • Designed and enhanced websites for clients, implementing content updates and functional improvements.
  • Collaborated with third-party IT vendors for system setup and maintenance at government and private sector sites.

Web Application Developer & IT Engineer

Arcortus Sdn Bhd (Web Solutions) • Oct 2018 – Apr 2020

  • Full-stack developer involved in both front-end and back-end development.
  • Led a team of developers to build and deploy web applications tailored to client requirements.
  • Maintained and enhanced client websites with content updates and new features.
  • Provided IT infrastructure support and offsite maintenance for internal systems.

Application Engineer & IT Engineer

MSNI (M) Sdn Bhd (E-commerce) • Feb 2016 – Sep 2018

  • Designed and developed websites on a contract basis for various clients.
  • Collaborated with UI/UX designers to build intuitive mobile interfaces.
  • Built and maintained an internal server for a helpdesk ticketing system.
  • Performed regular maintenance of internal IT infrastructure.

PHP Developer & IT Engineer

Services On Demand (Web Solutions) • Sep 2014 – Sep 2018

  • Worked closely with senior developers and gained experience in project management.
  • Attended client meetings to assist in gathering project requirements and scope definition.
  • Maintained and enhanced micro-sites by fixing bugs and implementing new features.
  • Developed websites for clients across diverse industries including Law, E-commerce, F&B, and Tourism.

Education

msu

Management and Science University (MSU)

Bachelor's Degree in Computer Science / Information Technology | Malaysia • 2015

Major in Computer Forensics

pmu

Mukah Sarawak Polytechnic (PMU)

Certificate in Computer Science / Information Technology | Malaysia • 2008

Foundation for Diploma in Information Technology (Digital Technology)

smtm

Sekolah Menengah Teknik Miri (SMTM)

Malaysian Certificate of Education (SPM) • 2005

Focus: Computer Programming

Skills

Expertise : PHP Laravel, MySQL, HTML5, CSS3, JavaScript, Bootstrap, jQuery, AJAX, WordPress, Google Analytics, CMS Tools, Windows OS

  • PHP
  • MySQL Database
  • HTML5
  • CSS3
  • JavaScript - jQuery
  • Windows Server 2012

Inspirational Quotes

  • Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it.

    Steve Jobs

  • If your dreams do not scare you, they are not big enough.

    Ellen Johnson Sirleaf

Get In Touch.

Experienced Software Developer and IT Engineer with 10+ years in designing, developing, testing, and debugging web applications and user interfaces.

Address and Phone

Elisha Labang
Miri, Sarawak, Malaysia
(+60) 168543860
[email protected]