About Me

Experienced Software Developer and IT Engineer with 8+ years of experience. Leverages technical, analytical and problem-solving skills to create dynamic websites and web applications. Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications.

Contact Details

Elisha Labang
Hilltop Garden, 98000 Miri,

(+60) 168543860


Web Support Specialist

MediaPlus Digital Sdn Bhd (Web Development & Digital Marketing) Mar 2023 - Present (0 years 1 months)

  • Manage and resolve incoming support requests through the ticketing system.
  • Answer support client calls, emails, or online chats regarding website troubleshooting, site updates, plugin updates, server or hosting issues, email creation, and troubleshooting, etc.
  • Assist with identifying the root cause of problems; manages and resolve issues in a constantly changing environment.
  • Set up development environments and launch websites.
  • Assist internal team with technical and training support.

Software Developer & IT Manager

Labang Enterprise (Hotel / Hospitality | IT Solutions) May 2020 - Feb 2023 (2 years 9 months)

  • As Head of the IT Department, I am responsible to drive the company's digital transformation.
  • Provide software development for the in-house application system and that includes the configuration, maintenance and troubleshooting of the application system.
  • Successfully restructured our online presence through social media networks and digital marketing avenues, giving it more exposure and a fresh new feel.
  • Developed, maintained & enhanced websites for our client websites by providing content updates & new functionality enhancements.
  • Collaborated with 3rd party IT vendors to ensure that software and hardware are properly installed and maintained at various government and private agencies.

Web Application Developer & IT Engineer

Arcortus Sdn Bhd (Web Solutions) Oct 2018 - Apr 2020 (1 year 7 months)

  • Full Stack Web Application Developer
  • Involved in front-end & back-end development.
  • Lead a team of developers to create web applications for clients.
  • Maintain & enhance existing client websites by providing content updates & new functionality enhancements.
  • Provided support and offsite service maintenance of computer systems / IT infrastructure within the company.

Application Engineer & IT Engineer

MSNI (M) Sdn Bhd (E-commerce) Feb 2016 - Sep 2018 (2 years 8 months)

  • Designed and developed websites for clients on a contract basis.
  • Collaborate with UI/UX designers to create clean, simple interfaces for intuitive interactions and experiences for the mobile applications.
  • Designed, built and maintained a server used for the internal helpdesk ticketing web system for the customer service department.
  • Performed routine maintenance of computer systems / IT infrastructure within the company.

PHP Developer & IT Engineer

Services On Demand (Web Solutions) Sep 2014 - Sep 2018 (4 years 1 month)

  • Worked closely with senior developers and learned advanced project management skills.
  • Joined client meetings to learn about the development of project scopes as part of requirements gathering.
  • Enhance existing micro-site by fixing defects or developing new features into site.
  • Performed website design and development for clients in diverse fields such as Law, Ecommerce, F&B, and Tourism.



Management and Science University (MSU)

Bachelor's Degree in Computer Science / Information Technology | Malaysia 2015

Majoring in Computer Forensics


Mukah Sarawak Polytechnic (PMU)

Certificate in Computer Science / Information Technology | Malaysia 2008

Precursor to Diploma in Information Technology (Digital Technology)


Sekolah Menengah Teknik Miri (SMTM)

Malaysian Certificate of Education (SPM) 2005

Course of Study: Computer Programming


Expertise : PHP Laravel, MySQL, HTML5, CSS3, JavaScript, Bootstrap, jQuery, AJAX, WordPress, Google Analytics, CMS Tools, Windows OS

  • PHP
  • MySQL Database
  • HTML5
  • CSS3
  • JavaScript - jQuery
  • Windows Server 2012

Inspirational Quotes

  • Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it.

    Steve Jobs
  • If your dreams do not scare you, they are not big enough.

    Ellen Johnson Sirleaf

Get In Touch.

Experienced Software Developer and IT Engineer with 8+ years of experience in designing and developing user interfaces, testing and also debugging web applications.